- Effectiveness: Providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit. - Safety: Avoiding harm to patients from the care that is intended to help them. - Patient-Centeredness: Providing care that is respectful of and responsive to individual patient preferences, needs, and values. - Timeliness: Reducing waits and sometimes harmful delays for both those who receive and those who give care. - Efficiency: Avoiding waste, including waste of equipment, supplies, ideas, and energy. - Equity: Providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.
