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patient satisfaction
How is Patient Satisfaction Measured?
Patient satisfaction is typically measured using
surveys
and questionnaires that assess various aspects of the healthcare experience. These can include the quality of care, communication with healthcare providers, wait times, and the overall hospital environment. Commonly used tools include the
Patient Satisfaction Questionnaire (PSQ)
and the
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
survey.
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What is Patient Satisfaction?
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How is Patient Satisfaction Measured?
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